- Price: Only £19.00 Was £449.98
- Course Type: Online Course
- Duration: 90 hours, recommended hours
- Syllabus: 18 course modules
- Tutor Support: Full tutor support included
- Exams: Yes, exam fees are included.
- Start learning: you can start your online learning 24/7 and study towards your goals.
- Qualification: Level 3 and 4 CPD Award
- Certificate: PDF Certificate included with course, optional Hard Copies £9.99.
- Access: Unlimited 24/7 access for 12 months, option to extend if needed.
- Compatibility: Desktop, Mac, Laptop, Tablets, Smartphone and Smart Devices
This Office Management Bundle Course will provide learners with an insight and understanding into learning key skills to work in an office as well as successfully manage an office, then go into much greater detail to provide the essential skills and knowledge you’re looking for. Covering aspects of social media, staff training, staff appraisals and more. Whether you are in a position already working in an office and want to progress into a more senior role, or are wanting to work in this field and need the confidence to start, or simply want to gain new skills, this course is perfect.
With over 70 hours of learning split across 18 easily accessible modules, the course has been designed to provide learners with an enjoyable and informative learning experience. The Office Management Advanced Course is studied online, meaning you can study in your own time, at your own pace, on your own schedule. Study whenever it suits you best, day or night. You’ll have access to the course 24 hours a day, 7 days a week for 12 months.
What’s more, the course is CPD accredited, therefore upon successful completion of the course learners will be awarded with the certificate of completion, ensuring that the course will be recognised by employers and institutions.
The Office Management Course is split into the following modules:
- The Office Manager
- Personality and Confidence Development
- Receiving and Interacting with Customers
- Building Effective Communication Skills
- The Reception Area and Teamwork
- Designing and Implementing Administrative Systems in an Organisation
- Expenditure Recording and Budget Management
- Maintaining an Organised Office and Supplies
- Preparing, Managing and Controlling Meetings
- Final test
- Adequate Workforce Planning and Staffing
- Performance Management
- Allocating Tasks and Duties
- Developing and Training Personnel
- Diversity and Equality Policy Implementation
- The Report Writing Process
- Health and Safety in the Workplace
- Attending Training Sessions, Conferences, Workshops, Conventions and Seminars
- Managing Social Media Platforms
- Final test
- Click ‘Buy Now’ to order this course deal! Pay securely using Debit/Credit Card or PayPal.
- Once your order is confirmed, we’ll send you access to your course within 24 hours.
- When you receive your course login details, you can start learning straight away. It’s that simple!
~ The office manager
~ The office manager’s responsibilities
~ Essential office management skills
~ Office manager academic qualifications
~ Office manager salaries and work conditions
~ Office management career prospects
~ Understanding personality and the factors that shape personality
~ Personality development and its importance
~ Essential office manger personality traits
~ Projecting confidence
~ How to handle the office manager’s job
~ First impressions say everything about you
~ Leadership as a creative, rather than reactive, thought
~ A company’s first impressions
~ Projecting professionalism
~ What causes customers to leave?
~ Professional customer service
~ Do not say ‘I don’t know’ or ‘no’
~ Effective communication
~ Interpersonal communication
~ Effective organisational communication
~ Causes of ineffective interpersonal communication
~ How to improve your communication skills
~ Things to consider at the reception zone
~ Duties of the receptionist or front office personnel
~ The receptionist’s skills and qualifications
~ The receptionist’s career prospects
~ Front office technology
~ Reception as a changing profession
~ A future without receptionists
~ Executive reception work
~ Working as a team
~ Understanding Administrative Systems
~ Administrative Management
~ Administrative Systems of the past
~ Developing administrative strategies
~ Strategic business administration
~ The process is important
~ Developing and implementing records management policies
~ Outsourcing a company’s administrative system
~ The administration system as the pillar of an organisation
~ Steps for implementing a newly developed system
~ Implementing a new/improved administrative system
~ The benefits of recording expenses
~ How to maintain expense records
~ The two methods of keeping records
~ Recording expenses
~ Creating a budget for the business
~ Defining a budget
~ How and when to create a budget
~ Budget tabulation
~ How to use the budget
~ The layout of an office
~ Office layout objectives
~ Why the office layout is important
~ Office layout principles
~ Factors to consider when designing the layout of an office
~ Advantages of a well-designed office layout
~ Common office layouts
~ Merits and demerits of private and open offices
~ Who decides the office layout
~ How to create a perfect layout
~ Maintaining the office
~ Why it is important to maintain the office and office equipment
~ The four categories of meetings
~ The importance of having a chairperson
~ Preparing for the meeting
~ The meeting
~ Get feedback to know how the meeting went
~ Hiring staff for a small-sized business
~ How to choose interviewers
~ An effective induction process
The Office Management Advanced Course is split into the following modules:
~ The meaning of staffing
~ Preliminary work and the staffing process
~ How many people should the company hire?
~ Sufficient staffing levels
~ Insufficient staffing levels
~ Causes of staff shortage
~ How to find temporary employees
~ Dealing with absenteeism
~ How performance management works
~ Personal performance planning and its benefits
~ Where should performance management begin?
~ Definition and importance of appraisal systems
~ Setting business objectives
~ The difference between competencies and objectives
~ Preparing and conducting individual appraisals
~ Managing disagreement
~ Managing poor performance
~ When and how to act
~ What does the term ‘delegation’ mean?
~ Why is it necessary to delegate tasks?
~ The most appropriate time to delegate tasks
~ What type of work should you delegate?
~ The process of delegating work
~ Effective workload, output and time management
~ How to monitor productivity
~ The meaning of employee development and training
~ Why employee development and training is important
~ What do you need?
~ Staff mentoring and coaching
~ Benefits of continuous staff development and training
~ The ADDIE model
~ Understanding equality and diversity
~ Diversity, equality and the supporting laws
~ The environment
~ How to encourage equality in the business
~ Why it is important to promote diversity and equality
~ The equality act 2010
~ An inclusive workplace
~ Equality policies
~ How to deal with discrimination
~ How to present a report
~ Report style
~ Report structure
~ Style of writing
~ Focus on details
~ Writing technical reports
~ Visual presentation
~ Economic reasons
~ Management systems
~ The law
~ Policy implementation tips
~ How to communicate the policy
~ How to measure performance
~ Performance review and auditing
~ System review
~ Safety devices and safety checks for electrical equipment
~ Why is it important to attend conventions and conferences?
~ How to get the best out of conferences
~ Sessions and Conversations
~ Conference trip justification
~ Creating conference reports
~ Professional development
~ Conference expenses
~ Staff development and training
~ Turnover costs
~ Advantages of staff training
~ Components of staff training
~ Internet marketing techniques
~ Why should you care?
~ Digital marketing strategies and channels
~ Tools for managing social media
~ Marketing on social media
~ How to promote relationships
~ Client involvement
~ How to get noticed
The Level 4 Award Office Management Advanced Course has been independently accredited and certified by The CPD Certification Service.
On successful completion of this course learners will be awarded with:
Level 3 and 4 CPD Award in Office Management Advanced
The certificate will show your grade classification awarded and provide proof of your achievements for you to take to any prospective employers or part of your portfolio of evidence.
The CPD Accredited certificate will be produced in PDF format, optional hard copies of the certificate will be available for an additional fee of £9.99.
There are no entry requirements or pre-prerequisite for our Office Management Advanced Course.
To assess the learners ability and knowledge to effectively understand the topics contained within the Office Management Advanced Course, the course features a number of end of module interactive quiz questions.
Additionally, at the end of the course learners will also take an online multiple choice assessment test. This online multiple choice test is marked automatically so you will receive an instant grade and know whether you have passed the course.
When you are studying a course it is always useful to know that you have the help and support of tutors that want you to succeed in your studies.
As part of the Office Management Advanced Course you will receive access to our dedicated tutor support service. The academic tutors will be able to provide you with unlimited online email support to help answer any questions that you may have whilst you are studying the course.
This course is delivered online through eLearning. Learners of the course will receive instant access to our interactive student learning portal, which offers 24/7 access to the Office Management Advanced Course.
The online Office Management Advanced Course requires 70 hours to complete the course in full. This is only a guide to the learning hours required and it depends on how quickly an individual can absorb the information. The learning is online so it can be spread out over multiple sessions or done in one session.
Learners will have access to this course for up to 12 months from the date of joining. There is no time limit to complete the course during this period.
Buy with Confidence
Buy this Office Management Advanced Course with confidence, because it’s covered by our 14 Day Peace of Mind Guarantee. If for any reason you change your mind about the course within 14 days of purchase, as long as you haven’t accessed the online course, you can claim a full No Questions Asked Refund. Order your course today and start learning.
Our Office Management Advanced Course is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices.
We know that more and more people are using the web whilst they are on the move, so we have designed this Office Management Advanced Course to be fully compatible across tablet and smartphone devices. You will be able to access the same content from the course, just over a 3G or 4G network whilst on the move.
How it Works
Ready to Enrol
If you’re ready to get started on this online Office Management Advanced Course just click the ‘Buy Now’ button. You will be taken to a secure checkout area, where you will enter your enrolment details and can look forward to starting the course.